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New customer

If you don’t already have an account with us, please take a look at our Frequently Asked Questions below, which may help with your query.

If you can’t find the answer to your question, then please get in touch with us using the form below.

Our top customer FAQ

Who can apply for a LiveLend loan?

To be eligible for a LiveLend loan you need to meet the following criteria:

  • Be at least 18 years old
  • Be a UK resident
  • Be employed, self-employed or retired with a pension
  • Have an income of at least £12000 per year (before tax)
  • Have a credit history that we can see, and a good track record of repaying debt
  • Be able to afford the loan

We don’t offer joint applications, guarantor loans or loans to businesses.

How long will the application take?

In two minutes we’ll let you know whether you can take our loan and we’ll give you your real rate. That way, you’ll know exactly how much your loan will cost. The rest of the application will take just another three minutes and we’ll transfer your funds immediately so your money is in your account in under four hours.

Get a quote using our loan calculator.

How much can I borrow?

We offer online personal loans from £1,000 to £12,000. We make responsible lending decisions because a loan needs to be good for you and us. We want to make sure you can afford to repay the loan. At LiveLend we will consider your personal situation, including your income and your financial commitments, before we make a lending decision, and we’ll pick up the phone for a chat if we have any questions.

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